Optimizing customer retention will be a priority in 2020

Optimizing customer retention will be a priority in 2020

Guy Marion is CEO/co-founder of Brightback, the first automated customer retention software for subscription businesses. More posts by this contributor 6 steps to reduce churn for high-volume subscription companies We’ve seen our fair share of shocking headlines recently: tenuous IPOs, the “retailpocalypse” and a fickle market have reset the way Read more…

Why venture capital firms need culture experts

Why venture capital firms need culture experts

When Susan Fowler’s 2017 blog post shined a light on Uber’s raucous culture, outlining rampant harassment and sexism, a debate erupted. What role do the deep-pocketed investors behind the company, those who allowed it to scale to monstrous proportions, have in developing and nurturing its culture? Entrepreneurs and venture capitalists Read more…

Roblox EC-1, immigration requirements doubling, grief in the workplace, and cannabis startups

How to become a VC, Amazon’s voice play, Peloton stock, Facebook’s new VR environment and more

EC Editorial Announcements TechCrunch Disrupt SF is this week: join us on the Extra Crunch stage TechCrunch’s biggest event of the year is happening this coming week at the brand-new Moscone North convention center in SF. We have wall-to-wall programming on our inaugural Extra Crunch stage, where audience members can Read more…

Peloton, WeWork, Vox, Bodega, Kapwing and oh boy are we tired

Peloton, WeWork, Vox, Bodega, Kapwing and oh boy are we tired

Hello and welcome back to Equity, TechCrunch’s venture capital-focused podcast, where we unpack the numbers behind the headlines. As with yesterday, Kate and Alex were both on-site at TechCrunch’s San Francisco headquarters to chat over the latest. Unlike yesterday, however, Equity brought along a guest: Sean Dempsey from Merus Capital. (Merus Read more…

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‘We are seeing volume and interest in Peloton explode,’ says company president on listing day

This morning, Peloton (NASDAQ: PTON), the tech-enabled stationary bicycle and fitness content streaming company, raised $1.2 billion in its NASDAQ initial public offering. Despite dropping more than 10% in its first day of trading — ultimately closing down 11% at $25.84 per share — the IPO was a bona fide Read more…

Peloton Bike Photo

How Peloton made sweat addictive enough to IPO

It makes lazy people like me work out. That’s the genius of the Peloton bicycle. All you have to do is velcro on the shoes and you’re trapped. You’ve eliminated choice and you will exercise. Through a succession of savvy product design choice I’ll break down here, Peloton removes the friction Read more…

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Startups Weekly: Part & Parcel plans plus-sized fashion empire

Hello and welcome back to Startups Weekly, a weekend newsletter that dives into the week’s noteworthy startups and venture capital news. Before I jump into today’s topic, let’s catch up a bit. Last week, I wrote about Stripe’s grand plans. Before that, I noted Peloton’s secret weapons.  Remember, you can Read more…

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Startups Weekly: Peloton’s 29 secret weapons

Hello and welcome back to Startups Weekly, a weekend newsletter that dives into the week’s noteworthy startups and venture capital news. Before I jump into today’s topic, let’s catch up a bit. Last week, I wrote about a new e-commerce startup, Pietra. Before that, I wrote about the flurry of Read more…