Google Maps tests a social networking feature with the ability to ‘follow’ Local Guides

Google Maps tests a social networking feature with the ability to ‘follow’ Local Guides

Google Maps will soon begin testing a new feature that’s more common to social networks like Facebook, rather than a maps app: the ability to find and follow other users. In Google Maps’ case, it’s specifically rolling out the ability to follow top “Local Guides” — its community members who Read more…

Google’s CallJoy phone agent for small businesses gets smarter, more conversational

Google’s CallJoy phone agent for small businesses gets smarter, more conversational

Earlier this year, Google’s in-house incubator launched CallJoy, a virtual customer service phone agent for small businesses that could block spammers, answer calls, provide callers with basic business information, and redirect other requests like appointment booking or to-go orders to SMS. Today, CallJoy is rolling out its first major update, Read more…

WhatsApp’s latest feature, Catalogs, caters to small businesses skipping the web for mobile

WhatsApp’s latest feature, Catalogs, caters to small businesses skipping the web for mobile

WhatsApp is expanding the capabilities of its dedicated app for business owners who want to reach their customers on smartphones. The Facebook-owned company is today introducing a new “catalogs” feature to the WhatsApp Business app that will allow the businesses to showcase and share their products and services to potential Read more…

TeamPhoto2018

ZenBusiness raises $10m to help founders launch and grow “worry-free”

There are two sides to starting a new business. On one side, entrepreneurs need creativity, imagination — a dream, essentially — to find, build, and market a new product to users and consumers. But on the other side, they have to deal with the regulatory state and all the minutia Read more…

TeamPhoto2018

ZenBusiness raises $15m to help founders launch and grow “worry-free”

There are two sides to starting a new business. On one side, entrepreneurs need creativity, imagination — a dream, essentially — to find, build, and market a new product to users and consumers. But on the other side, they have to deal with the regulatory state and all the minutia Read more…